Recognising fraud
How to know when you’re dealing with a fraudster
For example, we would never ask you
- to give us your security codes
- to send us your card
- to transfer money by phone
- to log in directly to the ABN AMRO app or Internet Banking using a link
- to transfer money using a link in an email or text message
- to install software (such as AnyDesk, TeamViewer or LogMeIn) that allows us to remotely control your computer, tablet or smartphone
- to hand over your debit card when we visit you
Types of fraud explained in simple language
There are all sorts of online fraud. Smishing, invoice fraud, identity fraud... But do you know what all these terms mean? And more importantly, do you know how to recognise them? Knowing how scammers operate cuts your risk of falling victim to fraud. That’s why our ABC of Scams explains the many different tricks used by scammers in simple language. It’s useful for everyone who uses the internet!
What fraudsters often do
Fraud by phone
Fraudsters may call you and pose as employees of a bank or another well-known company (spoofing). They often do this after you have received a phishing email and entered your details.
Debit card fraud
In cases of debit card fraud, you are asked to send your debit card. Never do this. Also be careful when you withdraw cash from an ATM, as fraudsters will sometimes try to distract you and quickly swap your card.
Fraud using WhatsApp, Facebook and eBay
If you ever sell things online, such as on eBay, be aware of fraudsters posing as buyers and asking you for proof of your identity. They may send you a fake payment request on WhatsApp or another messaging app.
Links or attachments with a virus
If you click a link or attachment from a fraudster, your computer may be infected with a virus (also known as malware). This will give the fraudsters access to your bank accounts and your money.
Boiler room fraud
Boiler room fraud (a type of investment fraud) is when someone tries to sell you an investment over the phone or by email. This person promises fast returns, but while you might indeed make a profit on your first investment, you are quickly enticed into depositing large amounts.
Invoice fraud
Fraudsters want you to transfer money to their accounts and will try all sorts of ways of getting you do so. For instance, they may send you a fake invoice ‘on behalf of a well-known company’.
Unsure about fraud?
Fraudsters keep thinking up new ways to trick you. Do not let them catch you unawares. Check all the descriptions on veiligbankieren.nl or visit fraudehelpdesk.nl to read about the latest incidences of fraud.
Do you believe you may have been a victim of fraud? Or has something suspicious happened to you? Let us know what has happened, and we will help you.